WHO WE ARE
Meet the Team
Marck Maroun
Marck Maroun manages the company’s international relocation operations. I oversee client communications as well as orders. My main role is to assure client satisfaction. The safety and wellbeing of pets during transport is my number 1 concern. Traveling on a plane can be very stressful and induce anxiety in pets and owners alike. We try to get them to their destination in the least amount of time. I have always been around animals. Growing up, we had cats, dogs, birds, and even farm animals. I often tell people I speak animal. My wife Lindsey and I operate the company. We are a family-oriented business. When you book with us, you are getting the personal travel agent experience. All pets are family in our company. That is our branding statement.
Lindsey Maroun
I’m Lindsey, and I am the co-founder of Feathers and Fur Express. My sister, Angela, and I started this business shipping pet domestically across the US. Shortly afterwards, the company began shipping pets internationally, which is now the sole focus of the company. My husband, Marck, and I now run the company together. We have three pets: a husky named Bobo, and cane corso named North, and a bearded dragon named Walter. Our pets are truly a part of our family, and we would never be able to part with them. We take pride in helping people reunite with their pets.
Rebecca Lord
Growing up around animals fueled my passion for pets and their people. I went to work in veterinary medicine when I was 18. After many years of caring for pets in private practice, I turned my focus to shelter medicine. Shelter medicine led me to low-cost clinics. Non-profit veterinary services is a rewarding field that helped me keep pets with their families and out of the shelters. I earned my degree in business management and began my career in pet travel to help keep pets with their families in a new way.
My current pets include: a horse named Sure Foot Sioux, a chihuahua named Colby Jane, and a feral cat named Dax.
Tyla Smith
My name is Tyla! Ever since I can remember, I have always been around and loved animals. I have been in the veterinary field for over 8 years. I have owned all kinds of animals all my life, such as dogs, snakes, frogs, Guinea pigs, lizards, you name it. Taking care of animals and being around animals has always been my lifetime goal. I currently have 3 dogs: a 7-year-old Great Dane named Dallas and two French Bulldogs named Camo and Casino.
Dominique
I’m Dominique! Similar to my amazing coworkers, I have grown up around animals as well; however, I took the path of teaching once graduating. After realizing I wanted to find a new path in life while still helping others, it didn’t take long to make my decision to join an incredible company that not only helps people but pets as well!
We all know and have experienced the stress of traveling; it is a wonderful feeling to know I am able to help fur babies and even those without fur reunite with the ones they love most.
Our friendly team is here to help you with all your questions and support.
Whether you are shopping around, gathering general information, or one of our committed clients, we are readily available via phone or email to answer your questions.
Once we are hired, you will have full access to our client portal so that you have daily direct communication with your assigned pet travel agent. All of your files, communication, and pet data can be easily accessed by you or any of our team members so that there is always someone there to help.
“Excellent service for my baby. We were not the easiest clients and Feathers and Fur Express did an excellent job. Very experienced and reliable company. I would highly recommend them to anyone. During the move they were very responsive and sending updates of our baby. I worked with Rebecca and Lindsey, they are excellent at their job. My vet technician who worked on our health certificate told me that this was your favorite company they have ever worked with!”
“With only 10 days notice Feathers & Fur made it all happen, they were so kind, professional & made the process stress free. They delivered my dog happy in perfect condition into my mother’s arms on schedule, updating me on their great app with photos & messages all the way and reassuring me as my dog made the journey. I could not recommend them highly enough.”
“We recently used FFExpress to ship our two pups to Europe. I couldn’t express my gratitude for them helping us!! We had a few hiccups but they did everything they could to help fix them. They took care of our two babies and made sure we knew they were safe the entire time. Would definitely recommend Feathers and Fur express to anyone!”
“We were at a loss for how to get our beloved pittbull/boxer mix from Atlanta to Girona, Spain. We’d almost lost hope when FFE gave us great recommendations on how we could be the process as smooth as possible with very clear instructions. We had no trouble, and our precious pup arrived with a wagging tail! Definitely a wonderful service!”
“Despite trying to move our Labrador from Houston during a pandemic and then a historic power failure on Houston, FFE came through for us. The team kept us in constant contact and went out of their way to help our veterinarian get set up with the USDA portal. Would highly recommend them for anyone moving pets internationally”
“Marck was really awesome. He took care care of all the paperwork and kept us updated. Great communication, great service! Our rabbit made it back home safely. Thank you!”
