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info@ffexpresspets.com

5499 Jonesboro Rd. Morrow, GA 30260

Monday to Friday

Feathers & Fur is a family run business that ships pets with their health, safety, and sanity being our top priority. We are IPATA members, fully licensed and insured.

⚠️ SCAM ALERT ⚠️
*Scam Alert!* Please be wary of online pet sales claiming that our company will be delivering your pet. Be sure to contact our company directly!

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5499 Jonesboro Rd.
Morrow, GA 30260

Tel: 470 938 5180

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4.8

Based on 122 reviews

Feathers and Fur Express (FFexpress GA)

4.8

18:28 11 Apr 25

Aaaaaamazing. We moved from the USA to Norway, and it was seamless. Our large breed cat was too large to fly in the plane with us, so he had to go to cargo, and Feathers and Fur made it so easy. They gave me step by step instructions, and they offer als carte options so when i needed to add transportation for him last minute, it was so easy. I highly recommend this company. Moving a pet overseas is not cheap, but I know that every dime was spent ensuring our baby got to our destination safe and on time. 100% recommend!!!

12:27 04 Apr 25

Feathers and Fur Express has the best staff. Ms. Dominique Jenkins and Ms. Rebecca Lord walked us through every step (and there are many steps). They help coordinate all the paperworks with the vet and schedule the very tight deadline on approvals. Needless to say, they made shipping our dog to Southern Africa region a successful journey. Highly recommend their dedication and timelines. Every document or email shared, immediately uploaded into their App, so are the communications.Lastly, the associate at the airport is very kind and helpful in the final handling.

Tansey Breedlove

14:42 02 Apr 25

We had a wonderful experience with FFExpress! America and the rest of her staff made this experience so easy and so smooth. My son and daughter-in-law transferred overseas and unfortunately could not initially take their 2 pups with them but after some research, we found Feathers & Furs express online with top reviews. From day 1 this entire process was much easier than expected. The staff were very informative on what all was needed and they were always available when we needed them for questions. From start to finish this couldn’t have been more perfect! Our pups made it to Italy and we can’t express how happy & excited we were to see they finally arrived home to mom & dad safe & sound!Thank you FFexpress for making this trip possible and thank you for ensuring our pups were safe the entire way there! Y’all are truly amazing!

Daniela Serrano Gurrionero

22:27 28 Mar 25

I recommend FFExpress 100%, my dog traveled from Ohio-USA to Rome-Italy with zero inconvenience. America, our pet travel agent, was very professional and responsive, she resolved all our questions and Maki arrived safely, thanks for all your help guys!

18:16 28 Feb 25

Amazing amazing service. I was having issues with a previous company getting my dog to Germany. I called feather and furs and they had my dog here less than a week. Very helpful and will go the extra miles to make sure the customer is satisfied. I greatly appreciate them very much. Now my dog is back and is happy as everything. Thank you again!

10:37 16 Feb 25

Fabulous service. I moved my two year old GSD, Murphy, from GA to Belgium recently. Feathers and Fur took care of all paperwork, kept me updated on progress, and provided clear and easy guidance on what they needed from me. Murphy updates were provided throughout her travel and she arrived safe and happy.

23:43 14 Feb 25

Probably the best customer service you could ask for. I went with this service over others because they gave me the best price (by a long shot) and they knocked it out of the park. We moved from the states to England. Even with how strict Englands import rules are, this organisation took all of that complexity and simplified everything for us. There’s a ton of different options they have to fit your needs and I just can’t recommend this company enough. We’re so happy to be reunited with our two dogs. I’ll be using them again when we come back to the states.

13:11 07 Feb 25

Feathers and Fur Express took the stress out of getting our very large dog overseas. They were easy to communicate with and very knowledgable about the whole process. Our dog arrived happy and cared for in our new setting. Thank you!

17:33 06 Feb 25

THE ABSOLUTE BEST….I recently moved from USA to the UK. There were two of us - me …. And most v importantly, my furry companion.FF Express were brilliant. The process of bringing a dog into the uk is fraught with potential delays, curved balls, incorrect paperwork etc FF Express guided - no, did all the work to ensure my dog got here.I think fellow pet-owners know the anxiety and stress when your companion is in a foreign situation or having to go through stuff you’d not want them to - it’s part of the price we pay because we love them so much. Well, FF Express know that - but moreover they know how to navigate through the bureaucracy, to reassure you and most importantly to be there if a problem occurs so they can fix it.Really, really, really recommend

15:37 05 Feb 25

Dominique and the entire Feathers and Fur Express Team are absolutely awesome! They're better than I ever expected. From the beginning they were there to help. They even coordinated with our Vet to ensure they had all required documents to ship our doggo overseas. I will use them again and recommend their services to everyone in need. Absolutely outstanding company! Thank you!

11:34 02 Feb 25

My wife and I used feathers and fur to move our weimaraner from USA Alabama all the was to Jersey channel islands. They were there to help us every step of the way and responded within minutes every time we had any questions. I highly recommend anyone moving their pet to use feathers and fur. When there was some question as to if the crate we had purchased was big enough they even brought a back up one that was a bigger size just to be sure we had the right size and weren't caught without. Once again I couldn't recommend them more!!

20:57 25 Jan 25

I had a phenomenal experience with an excellent crew from start to finish!Feathers and Fur Express will definitely be my go-to pet transporter company when I return to the U.S.As you can see, we have some unusual pets that we needed to bring with us to Germany. Feathers and Fur Express truly assisted us and patiently accommodated all our requests.As a military family preparing to PCS, we encountered several challenges that required significant adjustments, especially regarding the financial aspects of shipping two special pets.We are incredibly grateful to have discovered this company through DTV: Daniel Television. They are military-friendly, genuinely supportive, and honest about their pricing, providing exceptional customer service.I want to give a special shoutout to Ms. Dominique, Ms. Lindsey, Ms. Mayra (Pets in Transit), and the entire F&F family!I wish you all continued success and growth in the future. Thank you for being a bridge that allowed us to bring our beloved pets wherever we go.

22:38 23 Jan 25

They are very quickly responsive. There app is easy to use and view. There is a TON of information given. Please make sure to read every word because they are extremely informative. There were some miscommunications due to misunderstandings or me not reading everything. If you don’t know or understand something ask them and they will help you. I wish I would have realized a couple of things sooner for financial reasons— this is why I say clarify with them. They are awesome at responding.Overall, I felt my pets were exceptionally cared for. They made the process itself pretty seamless and there were no issues with the flights, care during flights, and customs pick up!Our family is so glad to have our fur babies home!

21:06 23 Jan 25

Great company that knows their stuff and handled our dog promptly with care. Will be using them again very soon

Megan Prock McGrath

15:12 21 Jan 25

I cannot say enough good things about the Feathers and Fur Express team, particularly Dominique who was our case manager. My spouse and I relocated to Portugal at the beginning of January and Feathers and Fur Express arranged for our two pups (Irish terrier and Boston terrier mix) to join us. I was uneducated about the process from start to finish and they patiently and expertly waked me through every step. The app is easy to use and they are SO responsive - I was blown away by the customer service we received. They not only handled the travel, but ensured that the pups' paperwork was in perfect order (catching and rectifying issues preemptively so everything was perfectly smooth at customs). Due to weather, the dogs' flight was cancelled a few hours before departure but the Feathers and Fur team flew into action on a Saturday and had them rescheduled within hours. When they arrived they were happy to see us but had clearly been well cared for during their journey. We've now been in the country over two weeks and our pups are so happy and well adjusted! I selected Feathers and Fur based on the glowing reviews of others, and I am so glad that I did.

Irmgard Beer Quint

10:24 18 Jan 25

Oh where shall I start!! I would actually first like to place a picture here to show you how relaxed and happy my gang is ! I don’t think there was any trauma sadness anxiety or anything negative left after this journey! They are all good and I just know they received lots of love and reassurance during their trip.5 stars easily! Best priced! Best porthole communication, BEST crew hands down!!Dominque was my bestie cause she got me lolBut super professional, friendly all round! Recommend FFexpress loud and clear! This absolutely a happy making experience for all of us ❤️ thank you FFExpress thank you !!!

Eleanore Sternberg

12:42 17 Jan 25

I would highly recommend Feathers and Fur Express! When it came time to move my African gray parrot from the US to the UK, I quickly became overwhelmed by the process so I decided to hire FFE and I'm SO happy that I did! I was a little worried because parrots are not as common as dogs or cats, but America and Marck made sure that everything went smoothly from the very first permit application right through my parrot arriving safe and sound at her new home. We honestly couldn't have done it without them. Even my vet's office mentioned to me that America was great to work with!

19:23 18 Dec 24

Feathers and Fur Express provided reliable service for moving my three pets. The team was professional, and kept me updated throughout the process. My pets arrived safely and without issue. Overall, a good experience. ⭐⭐⭐⭐⭐

19:34 08 Dec 24

Be prepared to be sent multiple directions on what documents your vet needs to sign and obtain. This company does not but give you headaches. The document this company wanted my vet didn’t feel comfortable signing over. Be aware to go back and forth with this company.Took months for them to pick up my pups and didn’t need to take this long. They prolonged the process on purpose and wanted more money because the pick up date was missed due to the documents needs from my vet.Update- the company doesn’t want to take responsibility. They transported Fred and Dexter.

13:11 08 Dec 24

The team at Feathers and Fur Express were great! I couldn't have had a better experience working with them. Kaila was my point of contact and was always easy to reach and made the process of getting my dog to Germany very easy.

08:54 07 Dec 24

Such a good experience with Feathers and Fur. Pets arrived with everything they needed, kept fully updated during the experience. We moved a dog and 2 cats from NJ to the UK and definitely would have struggled to get this done without their guidance and they even got the vets in order when we were struggling to get the correct documentation!

20:11 14 Nov 24

The team was amazing! They assured all documents were completed correctly, crates set up right, worked with vet wonderfully, and answered all questions prompt and kind manner. Our vet also expressed how impressed they were with the team’s knowledge and professionalism; they would gladly work with them again concerning the pet’s health certificates. I highly recommend this company.

14:48 28 Oct 24

Feathers & Fur gave me the peace of mind I needed to move my family to Germany. Their responsiveness, attention to detail, clear communications, and customer service was unmatched. Kaila was my representative throughout the entire process and Ed was my agent at the airport. I cannot thank them enough for making the process of transporting two dogs as seamless as possible. I appreciate F&F for helping to get my pups overseas safely, all while staying in constant contact with me along the way. 10/10 would recommend!!

11:20 21 Oct 24

Feathers and Fur Express made our international move from the USA to Europe seamless and stress-free. The team provided clear guidance on every step, from paperwork and vaccinations to travel arrangements, ensuring our pet met all EU import requirements. Their customer service was exceptional, with regular updates and prompt responses to our questions. The door-to-door service was convenient, and the pets arrived safe and calm, thanks to careful handling and professional coordination. Highly recommended for stress-free pet relocations!

Jamene Feldmayer

10:08 16 Oct 24

Feathers and Furs helped us get our English Bull Dog to Belgium safe and sound. Whenever I had questions they responded right away. I had a wonderful experience and I highly recommend them.

Destiny Rettmann

17:19 05 Oct 24

I had an outstanding experience with Feathers and Fur Express! They made the entire process of shipping my pets stress-free and seamless. This was my first time using a pet shipping company and first time moving my dogs internationally (Oregon to Germany). From the initial inquiry to the final delivery, the team was professional, communicative, and incredibly caring. They took the time to answer all of my questions and kept me updated every step of the way. My babies arrived safe, happy, and well-cared-for, which speaks to the dedication and expertise of their team. If you're looking for a reliable and compassionate pet shipping service, I highly recommend Feathers and Fur Express!

12:56 01 Oct 24

I would like to take this opportunity to thank Feathers and Fur Express for the most wonderful experience they delivered to me.Oliver and Orlando, my two senior kitties, traveled across the Atlantic with courage and kindness from every single human that they encountered. They came to me healthy and happy and well adjusted. I had so many questions during the process, and every single question was addressed with a sincerity and respect that I appreciated. Traveling without me was nerve wracking for me, but every turn and angle was accomplished with genuine love for my animals. It was so clear. Their professionalism and knowledge was stellar, they took care of every little thing and no question from me was a silly one. My hat off to you Feathers and Fur, I thank you from my heart.

09:29 26 Sep 24

I hardly ever write reviews. But, I have to say how impressed I was with Feathers and Fur Express. We just moved from the States to Ireland. We wanted to bring our black lab, Gracie. I was so stressed about it and finally decided to hire Feathers and Fur. From the moment I said yes, they took over. They found possible snags in the process and quickly rectified them. Gracie's plane was cancelled and they took care of her until the next available flight. I don't know what I would have done without them. They treated her like she was one of their own. If you are considering sending your pet overseas, don't hesitate to enlist their help. Gracie is a happy, healty dog and we are so grateful to Feathers and Fur for getting her safely.

18:47 25 Sep 24

We recently moved our five-year-old lab, Gracie, from Florida to Ireland, and Feathers and Fur Express provided exemplary service all the way, from guiding us through the voluminous paperwork, to catching a glitch in our veterinary records that would have tripped us up, to helping all of us cope with the time we made our flight, but she did not. Gracie arrived at her new home happy and healthy, and we couldn't be happier with the service we've received throughout. When it comes time to return to the U.S., we will happily engage Feathers and Fur Express to help us bring her home.

Shaelee McIntyre

16:35 25 Sep 24

We were a military family PCSing from the states to Germany and found Feathers and Fur Express to be a huge stress relief. We didn't even know where to start with shipping our 2 dogs (one large and one small) and we were able to get a quote and ask as many questions as we wanted prior to even booking with them. They walked us through the whole process and made sure we knew exactly what crates were needed, how to set them up, walked us through all the documentation, double checked all documents to ensure accuracy, always responded in a timely manner, and were always professional. What I liked the best was how they have a specific app for communicating which also included a check list of all of your to-do's that you can mark as done as you complete them.We were met at the airport with an agent who was very friendly and knowledgable of the process. He checked the dogs in for us and answered any questions that we had. We received pictures of the dogs and their crates prior to them leaving the dogs. Our dogs arrived to Germany happy and healthy. Thank you Feathers and Fur Express for making such a seemingly stressful situation into an easy one.

Javier Calderón

18:11 12 Sep 24

It felt amazing since the day 1. I needed to move my dog from the US to Spain and the process was smooth and very easy. Every employee from Feathers and Fur Express treated us very kindly, and you cant tell they love animals.If you are not sure about what company you should choose, I can say from my experience that your pet will be in good hands.I will always be thankful for how well they handled the entire process and for giving me the chance to be with my dog on the other size of the Atlantic.

15:32 08 Sep 24

The whole team was incredibly responsive and helpful throughout the whole process of moving our large husky overseas. Now our dog is happy and reunited with us!

16:09 03 Sep 24

Feathers&Fur was an amazing company to work with. Their pet travel agents, especially, dominique was truly wonderful to work with! She was so diligent and careful about securing the best travel plan for our pup! We cannot recommend them enough! We will absolutely be using Feathers&Fur again! Thank you to the entire team for ensuring our fur baby got to us safely! We appreciate you treating him as if he was your own!

15:28 03 Sep 24

Feathers and Fur really helped us out with our last minute flight for our dog luna. We moved to Germany from Missouri and F&FE came through at almost the last minute. They also were BY FAR the cheapest, everyone else was charging several thousand dollars more. Thank you!

12:03 01 Sep 24

I have nothing but good things to say about Feathers and Fur. The testimonials from other customers heavily influenced my decision to choose them, so I want to reassure someone reading that you can trust them with your fur baby.My Siberian Husky, Thor, had previously traveled from Central America to the United States, but this time the trip was from Atlanta to Taipei. I was terrified that he would travel to the other side of the world. From the beginning, the team thoroughly detailed the procedures and the time each task would take; they found a great agent in Taiwan (who, when I arrived, was also step-by-step with me), and they spoke with Thor's vet to be sure that she filled out all the forms correctly. Thor's vet had experience with traveling pets, but it would be great if it's the first time your vet has to do something like this.America was great, always empathetic, and very patient. I asked her hundreds of questions, and she always answered quickly, efficiently, and cordially. And the day Thor left on the first part of his trip, America showed up with a thermos full of ice cubes to put in his water bowl. I was moved with that level of detail.

18:53 29 Aug 24

The team at Feather and Fur made this move much easier for my pets! They took the time to hear what I needed and gave me space to freak out as I was overwhelmed on the people side of things for this move. They communicated every step of the way and sent me updates when there were complications. I trust this company and will be using them again in the future. They made it so our dog was sleeping on her new couch and our cat could destress in his kennel as quickly as possible.

05:36 27 Aug 24

Feathers and Fur Express coordinated everything to move my two dogs to Okinawa. Japan has notably strict restrictions regarding vaccines and quarantine, as well as the timing of examinations prior to travel. The Feathers and Fur Express staff helped me navigate that with ease and coordiante with travel agents both in the US and Japan. I cannot express how straight forward they made this inherently stressful process. Communication was fantastic throughout the entire process and they were happy to answer any and all questions. I cannot recommend them highly enough and will 100% be using them again when we move back from Japan. Thank you Feathers and Fur Express!!

06:02 24 Aug 24

I recommend visiting some of the military overseas facebook pages. This pet shipper received almost $7000 to ship animals, and they essentially took them to what they said is the "closest place", and then were done. When you pay that much for a service, it should be from beginning to end, not ending where the servicer decides, and giving a "I'm sure you're frustrated" response.User beware. There are a lot of negative reviews from service members who are trying to keep their entire families together while being tasked to move to other countries.

Christopher Ramirez

11:41 18 Aug 24

Getting to Japan with my two dogs was incredibly stressful. There are so many requirements and getting one thing wrong means they don't get to go. FFExpress made it easier, submitting the necessary paperwork to Japanese Customs, handling the transportation from my front door, taking care of customs on both the US and Japan side, and updating me along the way. Kaila Fernandez was the rep that I worked with and she was awesome.

16:10 05 Aug 24

Kaila was awesome every step of the way! FFExpress made the process to get my dogs from the states to Germany super easy. I highly recommend this company and will use them again in the future if needed.

16:00 27 Jul 24

I cannot say enough about how grateful I am for the team at feathers and furs. My family and I recently moved to the UK, and Kaila, Lindsey and the team were so helpful at us getting our dog over here with us. We ran into some hiccups with the process (not as a result of anything on the F&F side), and I was absolutely blown away about how communicative the team was. At times, I was genuinely worried whether our dog would end up making the trip, but for every hurdle thrown our way the feathers and furs team’s mentality was to problem solve. They continued to come up with solutions for issues we faced and made sure that our whole family was able to make it here, pup included. Once again, my sincerest thank you goes out to the team, and I cannot recommend them enough.

19:31 04 Jul 24

They were amazing. They got chapo where he needed to go. I appreciate the fast response, and my shipper communicated exactly what she needed from me. Overall the experience was great.

09:08 29 Jun 24

First I would like to address my dog did make it and she is okay. Nothing bad happened to her. After comparing sites and reading all reviews f&f did seem to be the best option. if they were the best option, then all the other places probably end up killing your pets. I paid nearly $4,400 to pay someone(in this case F&F) to give me all the information needed for travel.We also gave them our itinerary with enough time to choose a plane that followed our schedule. After talking about a certain flight and agreeing upon it, when the time got closer it was never mentioned why it was no longer an option. I had to ask why it was not available. Idk what I'm doing that's why I PAID you guys to give me that information. F&F told me that it's the airlines who give them the options so it's not their fault. WHICH IS FINE BUT PLEASE TELL your customers this at the beginning so when stuff like this DOES happen they can expect it. (Now maybe they did, and they put it RED) after talking for months you forget stuff especially in the hustle and bustle of figuring out moving out the country. I personally do not remember reading or hearing about it.After having to replan everything because of the flight scheduleTurns out the only flight we can do is 1 that leaves WAY later than our flight and because of this we needed to take her to a pet boarding facility so they could pick her up. guess what, they charge an extra $150 for that service plus whatever the boarding facility costs.Because of F&F mess up WE had to PAY more.As we're messaging I'm asking what time they'd pick her up from the boarding facility so I can choose the best option for her (prices vary for how long she is there at boarding facility )She mentions they will pick up our dog at 12pm to arrive at 1pm. (our plane leaves 3:30 PM) WHY did F&F TELL ME TO BOARD HER IF I COULD HAVE MADE THE PLANE RIDE AND DROP HER OFF?Trying to rob me of my money, AND THAT IS NOT OKAY. (Just be clear and upfront about ur cheating as a company it would be more respected)I will be doing a break down of costs for everyone so you can see how much we were "scammed"I had to message F&F to the night before drop off to figure out where we are going. (Maybe they sent it before) but a courtesy message would have been helpful.Turns out when we dropped off our dog and left she was NOT ready for boarding and they did take her and take care of her FREE of charge until she was ready to be accepted. SO YES thank you F&F for taking care of her. We are grateful for that. THANK YOU. Because of that my views went from F***K F&F toAlright you guys kinda made up for it.Forward to us picking up our petmy husband and I moved from US to Sweden.NOW I am not expecting F&F to know this informationBut for the amount of $$ I paid, I wish they did.So PSAWe put my husbands name on the pick up form and as a Swedish citizen you must pay VET's (like taxes) turned out to be $600 on top of the $90 (the $100-$200 they do mention about pick up) to get her releasedIf I would have put my name (a US citizen) would have been a lot cheaper. Now I am not blaming F&F for this one but I did tell them about this and hope they tell future clients about this.Upon picking her upThe address was WRONG. Unprofessional.Bad communication overall. COULD have been better.let's break down prices for travel that F&F covered for us since we hired them for about $4,400They paid a total of $1,315 We also opted in for the crate so deduct $400 from that price.F&F cashed in around $2,500. There could have been more fees but from the papers I received and read the total says $1,315. If you have the time don't opt In for the special features it is a rip off, pick up can be confusing and time costly but worth it. our dog arrived safely and I am gratefulunfortunately I would not use F&F again. I don't appreciate the amount of digging I had to do to figure things out. It was not a stress free experience. If anything stressed more than I should have for paying someone to help me through the process.

03:35 22 Jun 24

Thank you to the Feathers and Fur team for bringing my baby boy home to us. Great communication and great service! Special thank you to America and Cassidy. Will be referring this company to anyone in need of a pet shipper!

02:01 22 Jun 24

Feathers and Fur Express coordinated everything to move my dog Oliver to Germany and made it an easy experience! America was attentive to my concerns and diligent with details to ensure the paperwork was complete and to standard. I’d highly recommend them to anyone moving your pets, let them do what they do best and take one thing off your plate!

19:55 21 Jun 24

We had the best experience with Feathers and Fur Express shipping our precious dog to Germany. They made us feel so comfortable and at ease. This company was so accommodating and efficient at taking care of all the necessary documents needed to ship overseas. We will definitely use them again!

Kristin Simpson

19:20 20 Jun 24

Feathers and fur just helped us get our dogs to Germany a week ago and made the entire process a breeze. Dominique was our pet travel agent and she was always extremely responsive any time I had questions. It was very clear that she cared about the safety and well being of our pets and making the process as smooth as possible for all involved. I highly recommend using them for moving your pets and know that we’ll definitely be using them again when we head back to the US in a few years!

21:43 17 Jun 24

I used Feathers and Fur Express as a US custom’s broker in order to get my dog through customs on his journey from Ireland to Atlanta and Rebecca was very helpful and communicative during the entire process. I would absolutely recommend their services for any of your pet’s travel needs.

sammie krimpelman

18:45 16 Jun 24

I cannot recommend feathers and fur enough. We are military and just pcsed from Florida to Germany. We thought we would have no issue getting our dog on a flight with us, so after getting our tickets issued on Monday, we called the airline and we found out that we wouldn't be able to fly him because of the heat. I was obviously a mess, but kicked into action and found feathers and fur. They instantly eased all my worries and within a few days, they were able to process his paperwork and get him to Germany safely. Both Kaila and Lindsey are amazing ,and kept us updated all through the process of customs, to pictures of him, and pick up instructions at our final destination! If you are moving overseas, I highly recommend using feathers and fur.

18:52 06 Jun 24

I chose Feathers & Fur after getting quotes from 16 different companies for moving our Bernese mountain dog from the US to Sweden, and they were fantastic! They were half the price of many other options and the service felt a lot more personal. They had amazing customer service and quickly replied to my many questions. The private portal was really nice to keep all information and communication in one place, and everyone involved were so nice to us. They sent us flight updates so we knew what was going on with him, which was great as he had to stay a night in Frankfurt while we continued on to Stockholm. He arrived very happy and healthy and acted like he had done nothing more than staying with a friend for a few hours. Highly recommend!

Alexander Jacob

16:35 05 Jun 24

Exceptional pet shipping company, 100% recommend, zero complaints, will use again on our return to the states in a few years.The team is incredibly experienced & knowledgeable. They had answers to every question we could think of. The team has above standard communication skills. Not only do they communicate outside normal hours, but they are easy going with call, text, e-mail, and their app chat. The price is more than fair, they were half the price when compared to other companies we checked with & most certainly double the excellence. Dog was extremely well taken of from start to finish.Thanks FF&E!

William Santoro

11:40 22 May 24

I had a great experience with Feathers and Fur! I worked mostly with America who was extremely helpful and very responsive to all of my questions and concerns. If she wasn't available, someone else promptly stepped in. All services and pricing were exactly as agreed to in the contract. Thank you Feathers and Fur team!

Brittany Huckaby

11:40 08 May 24

I just moved from Georgia/ Florida to London and used Feathers and Fur Express. I could not have done it without them! I worked closely with Dominique and she was AMAZING! She was knowledgeable about the most detailed things and handled my situation with the utmost care and attention. There were many uh-oh’s during the process (NOT due to Feathers and Fur) and Dominque handled everything with a very fast response time and in a professional manor. The transportation was smooth and efficient, and my dog made it to the UK happy and without any stress. The happiest moment of my life was when my dog was delivered safely. The entire company was great to work with. And I highly recommend them to anyone going through a stressful move!

23:35 04 May 24

Thank you for all the help you gave me helping me with Kara's papers and appointments, for your patience and kindness and always being willing to help me any day and at any time, Without your help it would have been impossible to bring Kara with me; again thank you very much from me and Kara.

07:52 02 May 24

They were very helpful, friendly and knowledgeable. I felt very comfortable having them take care of moving my dogs.

03:02 02 May 24

Highly recommend! I moved abroad to Scotland on short notice and was entirely overwhelmed with the process and restrictions that can come along with flying a pet. My anxiety was very high and we had a few complications throughout the process (not due to any fault of Feathers and Fur) and Dominque was extremely helpful and knowledgeable in guiding me on every step of the way and assuring me Scout would arrive safely and there were no roadblocks. His travel was smooth and he arrived in good spirits back by my side

16:21 01 May 24

Absolutely amazing experience!! Our ginormous German Shepherd had a great experience and so did we. Thank you guys x1,000,000,000!!

15:37 21 Apr 24

Kaila and Lindsay went to the ends of the earth to get the international health certificates for our dogs and cat. They were detail oriented, responsive and very determined to get us all on the right flights, despite inexcusable delays by the USDA. All our furry family made it Malta safe and sound and we are forever grateful to Feathers and Fur Express!

Jaclyn Merkel-Bryant

08:52 19 Apr 24

I cannot say thank you enough to everyone at Feathers and Fur Express! We contracted them to ship our 2 German Shepherds from Virginia to the Netherlands. We were understandably overwhelmed and stressed about sending our boys overseas but Kalia, Lindsey, and Dominique were there for us every step of the way. My husband PCS'd several months before us so this was quite an undertaking. Their constant reassurance and positive attitude truly helped me.They answered all our questions and kept us well informed prior to and on the day of travel. Vandal and Grimm arrived safe and sound in Amsterdam. My husband and I are very relieved to have our family back together, and they made that possible! Thank you again!

20:50 18 Apr 24

Awesome communication with Mrs. Rebecca and the best customer service in the Pet transport industry. They shipped my French Bulldog from Atlanta to Japan in 2021 and then again in 2024. The process was a breeze, the cost was reasonable for my military family, and they consistently kept me updated on my dog throughout the process. I would HIGHLY recommend them to anyone shipping a dog and the door to door service is priceless!

17:21 16 Apr 24

We had a very good experience with FFExpress. Their dedicated represetative was extremely responsive and helped us throughout the process. We were "hands-off" as much as we could be to make this process as stress-free as possible. We will definately be using them again when we return back home.

13:59 11 Apr 24

Feathers and Fur Express was an incredible service - for myself & my 2 kitties!! Moving to Ireland from the U.S. was a big challenge, but Feathers and Fur made getting the kitties over a breeze! They really did a wonderful job in keeping us in the loop, our questions answered ASAP, & were also super kind, caring, & on top of everything! My kitties are not the best car travelers, so I was definitely worried how they were going to act and feel on the flight. We worked with America & she assured me that they would be taken care of & helped take my worries away! They have acclimated nicely to their new home & time zone (: THANK YOU Feathers and Fur!!!

01:22 11 Apr 24

It was a quick and simple process to set up everything all the way up until the last day we had great communication. There ended up being a problem on my end with me not being there to pick up my pet because of me flying in later than I expected. They were very accommodating and helping me find the best possible solution to getting my cat home safe and sound

01:03 06 Apr 24

We had a terrible experience with this company. We moved to Argentina, flying from JFK to Buenos Aires. Our labradoodle had to fly in cargo from JFK to Panama to Buenos Aires. She missed her flight in Panama, and Feathers and Fur Express was not even aware of that. After 62 hours apart from us, we finally got our dog. We had to make 3 trips to the airport, and only because we had made a new friend in Argentina were we able to get her from the airport in time. It was right before a holiday, and if we hadn't gotten her when we did, she would have been left in her crate at the airport for a week. She was dehydrated when we finally got her, so I'm sure she would have died. And then, as soon as Feathers and Fur Express knew we had her, they deleted my account so I couldn't contact them. Please use someone else if you love your pet!

22:41 05 Apr 24

Feathers and Fur was incredible! It was worth every penny! I moved to Spain and didn’t know how to get my dog through the whole process so I hired Feathers and Fur. They did EVERYTHING for me and I honestly could not have done it without them. The app they use is also super helpful they always return messages within 24hrs and are super kind. I would definitely use them again!

13:57 02 Apr 24

I recently used FF Express to travel with my pet cat from Boston Massachusetts to Bangkok Thailand. They provided me with all the information needed to make our trip successful. They handled all paperwork necessary for me to make my trip successful as well. They communicated with me every step of the way, and informed me of every veterinary visit. They help coordinate all paperwork with the USDA and the Thailand department of agriculture. Immigration and customs were very easy and without question or concern. I highly recommend using FFexpress to anyone that wants to safely travel with their pet on board a flight.

17:21 28 Mar 24

Our experience with Feathers and Fur was awesome , we pcs from Washington to Germany with little knowledge on how to transport our French bulldog with international airlines. We got in contact with the team and the treatment was 5 star. Dominique went above and beyond to ensure it was no stress on my family during this process. All paperwork and coordinating with Vet for proper documentation was taken care of and transportation to the airport was done. I had no issues whatsoever. look no further book with FFE ! Thanks again everyone and Greetings from Kody in Deutschland 🇩🇪

12:25 20 Feb 24

Maybe my experience was an anomaly, but these people were not helpful and caused nothing but stress right up to the point where my parrot was seized by customs in Germany due to missing paperwork (which they blamed on US Fish & Wildlife instead of their FFE representative who was there). I was able to take her home only thanks to my husband who speaks German and contacted the proper government agency. They seem to avoid ever speaking on the phone and often provided confusing or plain wrong information to me & my vet. A week before travel they mentioned I might want to contact a local vet in Germany to see if there are any additional requirements (was that not part of the service that I paid a small fortune for?). 2 days before travel they still didn’t have the flight nailed down. They were meant to ease the stress of moving but instead they caused more. I wish I had done it myself.

18:25 16 Feb 24

Feathers and Fur made it possible to get our pooches to Germany!My husband and I recently PCSed to Germany and our two goldens exceeded the weight limits of the connecting flights to get us to our international flight. We were very stressed and in a hurry to figure out how to get our dogs to come with us. Feathers and Fur was very patient with all of my questions/concerns and responsive! They were reasonably priced, friendly, flexible, and understanding of our situation—which instanly helped ease my stress. Our dogs arrived comfy and HAPPY! We will definitely be using this company again if the need ever arises!

14:04 13 Feb 24

I am so happy with the service Feathers & Fur Express gave me. They moved my 2 Gentle Giant Dogs From Los Angeles California to Germany, an English Mastiff and a Great Dane and they arrived safe. Thank you for the Service, would definitely hire them again and recommend them as well.

20:41 19 Jan 24

Cannot say enough good things about F&F!! From start to finish, they kept us informed on the process, procedure and updates. We transferred our dog from US to UK with no issues. If an issue arises they were agile and adaptable to alleviate any worries for us. Would highly recommend F&F! Special thanks to Rebecca and the team.

20:06 17 Jan 24

This is the only place you need to transport your pets! Our family was being moved from Detroit Michigan to Antwerp Belgium. We found out a week before our flight that our dog could not be standard cargo with delta airlines. So I reached out to a company or help. 7 business days before our flight. After 4 business days of the run around of we cant start until you pay (they had not sent me the invoice to pay) I reached out to Feathers and Fur Express 24 hours before we left for Belgium and our family dog would have been left behind. From the moment they answered the phone they were prompt and quick. They got the manager involved and had me quoted within 20 minutes. They then had my invoice to me within the hour. They were able to get my dog on a flight with another airline with an arrival time shortly after we landed so we were all able to go to our new home together. I will only recommend them and no one else. We will be using them when we move home if we are unable to use delta cargo. Thank you so much Feathers and Fur Express!

16:07 02 Jan 24

Feathers and Fur Express were a godsend getting our 23 lbs Maltese Wire Fox terrier mix from Atlanta to Lima, Peru.The airline denied us boarding with our dog during check-in and we had to reschedule our flight two days later. FYI, my Amazon "research" let me think that we could take her in-cabin with us in a carrier, as others did with a dog her size. My advice is, please don't trust your own research, but trust the facts and rules :)The airline would also not allow to fly her in cargo, since the outside temperature was over 80F (it was end of July).I have found Feathers and Fur Express and they immediately put me at ease by talking me through their process and approach. They were able to arrange her travel 10 days after we left. Maz drove her from Atlanta to Orlando a day before and she had to take a layover flight in Panama to Lima. I highly recommend them, as they were able to expedite and were very candid about everything.Side note on traveling to Lima, Peru: As of 2023, I do not recommend bringing your pet for leisure travel, if they have to be on a separate cargo flight. Traveling in-cabin or in cargo with you on the same flight may still be ok.The import process in Lima is very bureaucratic and will cost you a lot of extra fees. There is no centralized system and thankfully, we had a bi-lingual driver who helped us. Our dog landed at 7:30 pm and we were finally able to walk out at 3:00 am after a grueling process, also for our dog. Thankfully, our dog did not have any traumatic experience during her travel. She has not been crate-trained, but was just calm being in her crate after she arrived.* Feathers and Fur Express was not aware of the import process and I do not hold them accountable, since they realistically cannot know every country's procedure.

22:25 10 Dec 23

Tyla, Maz, Lindsey, and the rest of the crew at Feathers and Fur Express all worked together to insure that our two dogs arrived safely in Germany from Atlanta, GA. It was our first time shipping pets internationally, so we were very stressed and had a lot of questions. They answered all of our questions quickly and thoroughly and coordinated all of the details of our trip without flaw. The dogs are now happily living in Germany!

Caitlin Chamberlin

00:10 08 Dec 23

I had a great experience with Fur & Feathers Express! They really made everything so easy for me, the agents handling my cats during their trip kept me updated and even sent pictures! It really gave me piece of mind. The entire team is just so nice and helpful, I cannot recommend them enough!

00:54 07 Nov 23

Here are a few words we would use to describe our experience with Feathers and Fur.Phenomenal. Reassuring. Experts at what they do.Lindsey and Rebecca were dedicated to making the entire process a success. When our straightforward, though complex, experience of transporting our dog and cat from Reno, Nevada to Tokyo, Japan was derailed by multiple errors by our vet, Feathers and Fur managed the change without breaking a sweat. These errors put our pets on two different 6 month quarantine tracks and in two different locations, Pittsburgh, PA and San Francisco, CA.Lindsey, Rebecca and their team were on top of and ahead of it all, informing us of each and every step from vet appointments, vaccines, health certificates, coordinating flights, to crate size and much more. They quelled our fears and concerns over the 14 month process.We have not met two people who we would trust more, who are more dedicated to taking the stress out of transporting animals overseas. They will be the first people we reach out to when it is time to return to the United States.We are grateful beyond words!

11:56 01 Oct 23

Feathers and Fur Express helped us move our 10-year-old dog Hank from Chicago to Frankfurt. The entire process from proposal to travel was very transparent. Dominique was very supportive, always quick to respond to our questions, and most importantly for us: made us feel comfortable that Hank would travel well and safely.We can 100% recommend the service of Feathers and Fur Express. Thank you very much! Miriam, Stephan & Hank

05:55 24 Sep 23

They made the whole process pretty easy on us.-The portal has everything you need to do with a good checklist, instructions, and is a helpful reference point for the documents.-Great, timely communication.-Easy drop off 10 minutes from the Atlanta airport. (They need a bigger sign though)-The price for the crate actually seems like a pretty good deal. It's a decent crate that you keep after the trip. I hadn't thought to ask about this, and we weren't really prepared to transport a crate, but we made it fit and now have a good travel crate.-And most importantly, the dog made it to our location in Europe in one piece.Thank you Tyla.

15:40 21 Sep 23

PCSing from US to Germany. This company made it possible for me to say I ABSOLUTELY trust them. My ferrets made it to Germany just fine with no issue. Prep what you need to on your end and they will make it happen. Worth it!

15:41 31 Aug 23

An absolute pleasure to work with! The entire team here, especially Dominque are incredible! We moved to Dublin Ireland from Florida and had our dog transported with Lufthansa. They kept us updated with each step of the way, made sure the vet and ourselves had the proper paperwork, and our pup arrived safe and sound! Couldn't ask for a better company to handle our international dog move!

23:28 15 Aug 23

Extremely professional and reliable. Rebecca Lord and Marck Maroun facilitated my dog Max's shipment from Atlanta Georgia to Vilseck Germany. They were in constant communication with me and provided updates throughout the process. This company is a trusted service. If you are military you can trust Feathers and Fur express to transport your pet overseas. Honest, reliable, affordable, trustworthy. A + 5 Stars. We were very pleased with their services.

11:04 13 Aug 23

I would not use this company again. We decided to relocate from the United States to Austria and contacted a number of companies looking for the best and easiest option for our dogs. This company seemed the best option for the relocation. We told them two and a half months in advance when we wanted to fly and how--surprise, they discovered a week before our departure that there were no flights for our dog that day totally upending our travel plans. It was an ordeal dealing with them regarding the veterinary paperwork. After having the rabies certificate for one of our dogs for weeks they discovered that it missed a number and asked we go back to the vet, which we could not as we had already started to move. It was extremely frustrating. All queries and questions were answered with a rude demeanor and attitude. When asking about specific items to bring, they just gave a list and contradicted themselves. It was a frustrating experience as the travel day neared. I did the pick up myself--do not pay their overpriced upcharges for the pick up process--it is very easy if a little time consuming. It was clear from the food on their boxes that they were not feed during the trip--36hours without food?! Here is the most important reason I would never ever trust this company again with the safety and wellbeing of my dogs--we had to say goodbye to one of our dogs within a week of arrival. Something happened during the trip we were never told about that cost a beautiful puppy their life.

11:42 04 Aug 23

Feathers and Fur was truly amazing with our pet relocation! We sent an American Bulldog and 2 cats from the US to Germany. They helped us with every step of the way and made sure that we had all the paperwork together! Thank you Feathers and Fur and Tyla. Calypso, Clyde, and Bonnie are very happy here!

01:41 03 Aug 23

Exceptional service.Rebecca is also very helpful and understanding.

08:29 13 Jun 23

First off, if you've made it this far, you probably know how time consuming and confusing the process of transporting your dog overseas can be. Feathers and Fur Express simplified the whole process and was very clear in their communication. Other services offered packages loaded with unnecessary services and inflated prices. I highly recommend working with them.

14:34 26 May 23

Thank you Feathers and Furs getting Gucci to us in Bangkok. It was so stressing to think of always we could mess something up if we did a step wrong. You were professional and calmly managed everything from the start to finish. Thank you

Galina Beloglazova

20:21 18 May 23

Dear Feathers and Fur Express family, Marck, Lindsey, Dominique and everyone that helped me with moving my two golden retrievers Amisha and Ice from US to Greece.I say family because you became our family for that period of time.You're all so kind, professional and very easy to communicate with!After my husband passed away I decided to move back to Greece with my doggies and thought I could do it myself... so I thought...Thank goodness I found your company online and now we're all safely in our new home starting our new journey..Thank you again for everything!!!With love,Galina, Amisha and Ice❤️

07:43 25 Apr 23

Moved my nine-year-old shy, anxious cat from the US to the UK. Smooth process, clear communication, and helpful instructions for every part of the process. They also gave the best price quote out of five companies I checked. I highly recommend asking them to provide a crate if you don't already have an airline-approved one, as that makes the crate setup process very easy.

Alberto Rentenberger

20:54 18 Mar 23

Can't say thank you enough to the people that helped us. We moved to Austria and had no idea about the permitting, paperwork, or requirements or if the airlines would even make it possible to bring out 80lb dog with us. Thankfully I choose this company and they made the entire process very smooth. It was so smooth that I became suspicious at times because I was worried that we were missing something, but nope! The company is just that efficient and professional.Will definitely recommend to any and all family and friends who intend to travel with their pets internationally.

Stephanie Hershberger

05:40 20 Feb 23

Feathers and Fur are amazing! They helped us get our 2 dogs to Germany with not a lot of notice. We had an issue with the vet and getting the USDA health certificates and it was Feathers and Furs who stepped in and ensured we got the documents we needed in time. Additionally, they gave sound advice on which airport to depart from to not be impacted by a heat embargo. Ensuring our dogs made it to Germany with us was the most stressful part of our move but Feathers and Fur's professionalism and expertise made it happen!

13:43 06 Feb 23

Dominique did an amazing job preparing me and my dog for the journey from Atlanta to London. Despite the airline canceling my dog's flight, Dominique was quick to rearrange my dog's flight and customs clearance slot to ensure she was able to fly out the next day. Their comprehensive list of instructions and documents made the transition easy, and their constant communication with me and my vet ensured that everything within our control went smoothly. I would recommend F&F to anyone flying their pet outside the US and would use them again in a heartbeat for my pet's travel!

11:59 19 Dec 22

Feathers and Fur Express provided a quite professional and efficient service. Outstanding expertise, communication and care was exhibited throughout the entire process. Most importantly my cats traveled from Atlanta to Frankfurt, Germany then in to Manchester, UK with seemingly no issues from travel, so they were in good hands the entire trip. I highly recommend Feathers and Fur Express and would not hesitate to use them again if needed.

17:50 09 Dec 22

I absolutely loved working with this company to get our fur baby to Germany! Everyone was super knowledgeable and helpful! The constant communication and application were a great source for everyone on the team to know what was going on. I loved having a checklist and documents explaining everything from kennel set up to self pick up instructions. Made what could have been a difficult transport into a simple and smooth transition! I would absolutely recommend this company and will definitely be using them again to return to the states when the time comes

Ken & Stephanie Norgard

18:16 03 Oct 22

Rebecca from Feathers and Furs walked us through every step of transporting our two extra-large goldendoodles. She made the entire process a piece of cake! I constantly had questions and she replied to every one in a timely manner. Due to the extra large crates we needed, we were unable to purchase them ourselves. Rebecca took care of getting the crates and making sure we knew all the details of how large they were for pick up. We highly recommend Feathers and Furs and would definitely use them again.

21:26 06 Aug 22

This company is so professional and reliable. I moved to Germany and it was so hard to find an airline that would take my 75 lb lab mix. A friend recommended this company to my husband and I and we thought their pricing was the most reasonable for this pet travel industry. My husband took Lucy to the Atlanta international airport. He dropped her off and she flew from Atlanta to Frankfurt, Germany on a Luftansa cargo flight. Dominique with Feathers and Fur kept in constant communication with my husband to make sure Lucy was in the best of hands. She arrived healthy and happy. I am so appreciative of Dominique and Feathers and Fur. This process costs but considering what others charge and the smooth process we went through, I would go with company again hands down. Here is Lucy after she arrived!

14:54 25 Jul 22

This company really cares, and goes above and beyond to make sure that everything is fine for the animals. Rebecca and Lindsay were absolutely amazing. I was crazy enough to transport 2 dogs, 4 cats, and a bearded dragon from NC, USA to Edinburgh, Scotland, as well as moving myself, my daughter, and my horse at the same time. No matter the challenges, Rebecca and Lindsay were always available and really and truly went more than above and beyond to make sure my animals arrived safe and well. They even went to a pet store to buy the food my cats needed when they had to be unexpectedly boarded in Atlanta for several days. I was blown away by the care and attention me and my furry family received!

18:03 21 Jun 22

I was having them transport my cat Uno from Atlanta to Lebanon. Which is a very big trip. They were very Accommodating and made sure i had all of my requested fulfilled when it came to how I needed him separated from other cats and begging fed They had Send pictures of him to myself and family. They housed him for two days before his flight as well as keeping us updated EVERY step of the way including calling the airline that he was landing at to fix an issue we had there, which was way out of their control, though they still took charge and tried to help with the situation to the best of their abilities. As well as putting the last time he was fed on the carrier I highly recommend this company and would use them again in the future

Michelle Elizabeth Lee

11:14 22 May 22

FF Express are an amazing company to work with if you're moving your pets. They strive to provide the best service possible. From the initial conversation until the moment I was reunited with my pets I felt like they were in the best possible care. You get what you pay for and this company is worth every single penny because they go above and beyond to ensure that the welfare of your pets is ensured. The communication from the team is excellent. I will be using their service again on our next move with the pets.

06:02 14 May 22

We used Fur and Feathers to help move our pup from the USA to the UK, and I'm so glad we did. It is a complex process, with so much potential to make a mistake, and it was great to know we had them making sure every detail was correct. Using the app to communicate and share information was great, and any question we had was answered quickly. When we went to get the health certificate to fly, they had us upload it while still at the vets, and checked it there and then, spotting an issue that was then rectified, saving another 4 hour round trip, or even a problem on the day of travel. Also when we had a last minute panic about crate size, they were able to put a backup plan in place, just in case we needed it. Flying our fur baby such a long way was stressful, but having them look after the arrangements was the best decision we could have made!

19:53 03 Apr 22

My family and I recently moved to England from the United States. When we were planning this move, we never dreamed that we’d have such a difficult time finding an airline to take our English Bulldog to our new home. It was so stressful trying to plan his trip and navigate the paperwork and veterinary requirements for importing pets into the UK. Luckily, our vet recommended Feathers and Fur and from the moment we reached out to ask for a quote, their kindness and professionalism put us at ease. Alex and the rest of the team were so fantastic in walking us through the entire process and were extremely informative and organized. Even when we had to change our own plans multiple times, Alex was so friendly and easily updated our pups agenda to meet our needs! Furthermore, he eased our minds the day of our pup’s flight by keeping us updated every step of the way! We got photos, paperwork and location updates throughout the trip. We will be returning back to the US in three years, and will definitely be using Feathers and Fur again. Thanks for getting our boy home to us 💕.

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4.9

Based on 68 reviews

Feathers and Fur Express

4.9

Gail Wheeler Lau

23:32 31 Mar 25

Feathers and Fur Express was wonderful. They stayed connected with us the entire time to ensure that our 4 kitty cats got to the UK without any issues. I do not think we would have been able to do it on our own. They made sure that we had the paperwork completed correctly and they were well taken care of before, during and after the flight. Thank you!

19:29 28 Feb 25

I hired feathers and fur express to ship my 17 year old dog Lady from Milwaukee, WI to Frankfurt, Germany where I am stationed for the US Military. I was very concerned about Lady’s wellbeing with such a long flight which is why I waited about six months until I shipped her over. She stayed with family thankfully. Feathers and fur made the process absolutely seamless for me. I was so thankful for their coordination efforts and knowledge of the customs process in Germany. We did have an issue with Lady’s health certificate needing to be redone due to her flight cancellation but feathers and fur coordinated it to be redone swiftly. Thank you Dominique for reuniting Lady with our family!

11:39 02 Feb 25

My wife and I used feathers and fur to move our weimaraner from the USA to the UK and it couldn't have gone any smoother. Anytime we had any questions they responded very quickly. They help extensively when it comes to making sure the vet completes all of the forms properly and they stay in touch for the whole move. I couldn't recommend them more!

Mariana Espinoza Boley

13:20 19 Nov 24

Feathers and Fur did an amazing job moving my pet from the US to South Africa, which has many requirements in place for dog import. The process was stressful with some hiccups of blood samples being detained in customs (not F&F fault), but Feathers and Fur knew how to maneuver and overcome the situation while advocating for me. Outstanding work!

Angela Marzullo Rupp

09:31 26 Sep 24

I hardly ever write reviews. But, I have to say how impressed I was with Feathers and Fur Express. We just moved from the States to Ireland. We wanted to bring our black lab, Gracie. I was so stressed about it and finally decided to hire Feathers and Fur. From the moment I said yes, they took over. They found possible snags in the process and quickly rectified them. Gracie's plane was cancelled and they took care of her until the next available flight. I don't know what I would have done without them. They treated her like she was one of their own. If you are considering sending your pet overseas, don't hesitate to enlist their help. Gracie is a happy, healty dog and we are so grateful to Feathers and Fur for getting her safely.

Tara Chambers Wade

16:50 21 Sep 24

Feathers and Fur Express were excellent to work with during our move to the UK! They were very knowledgeable, helpful, and took most of the stress out of the process. Kaila was amazing. I loved their pick up and delivery services. My cat arrived and settled in very quickly. Thanks so much to the people at Feathers and Fur Express!

Justin JJ Jones

21:13 19 Apr 24

Awesome communication with Mrs. Rebecca and the best customer service in the Pet transport industry. They shipped my French Bulldog from Atlanta to Japan in 2021 and then again in 2024. The process was a breeze, the cost was reasonable for my military family, and they consistently kept me updated on my dog throughout the process. I would HIGHLY recommend them to anyone shipping a dog and the door to door service is priceless!

17:33 19 Jan 24

Highly recommend these guys. I shipped my French Bulldog through them from Atlanta to Frankfurt with no issues whatsoever. I had arrived in Germany a few months before my dog did so I was worried this would be an issue with getting my dog here as I could not be in the states to gather certain documents. They were very hands on with getting his paperwork in order and once they had my vets info, they got a majority of his health forms through them so I didn’t even have to upload them myself. They were also very effective in communicating with my mother who was in charge of taking care of my dog while I was overseas. They made obtaining my dog’s health certificate a breeze for her and walked her through every step of dropping my dog off at the airport. I’m so happy these guys were able to make this process as simple as possible and reunite my little guy with his family. Thank you!

Caitlin Elaine Chamberlin

00:15 08 Dec 23

I had such a great experience! The whole process was seamless and the entire team is so nice and helpful. They took great care of my Fur babies and I cannot thank them enough. �

18:22 03 Nov 23

We are so happy that we chose to have Feathers & Fur Express to ship our fur baby to Germany to be with us. They made the whole process smooth and easy from pick up to delivery. We would 100%, without a doubt, use them again ❤️. Thank you again!

Clay Jennings Jr.

05:35 12 Oct 23

Excellent service. We are a military family and shipped our dog to Germany due to a move. Highly professional, efficient thorough and truly care for the safe keeping and happiness of our dog. Highly recommended and we will be using them anytime we have to ship Ace. Thank you so much!!

15:42 21 Sep 23

PCSing from US to Germany. This company made it possible for me to say I ABSOLUTELY trust them. My ferrets made it to Germany just fine with plenty of help and answers along the way. Worth it!

18:20 18 Aug 23

Feathers and Fur took wonderful care of Taffy and Roxie! We were so nervous about moving our dogs. From getting the right crate to double checking our paperwork, Feathers and Fur took great care to alleviate our anxiety and get our dogs safe and sound to Germany! Thank you all!

23:30 15 Aug 23

Extremely professional and reliable. Rebecca Lord and Marck Maroun facilitated my dog Max's shipment from Atlanta Georgia to Vilseck Germany. They were in constant communication with me and provided updates throughout the process. This company is a trusted service. If you are military you can trust Feathers and Fur express to transport your pet overseas. Honest, reliable, affordable, trustworthy. A + 5 Stars. We were very pleased with their services.

11:05 13 Aug 23

I would not use this company again. We decided to relocate from the United States to Austria and contacted a number of companies looking for the best and easiest option for our dogs. This company seemed the best option for the relocation. We told them two and a half months in advance when we wanted to fly and how--surprise, they discovered a week before our departure that there were no flights for our dog that day totally upending our travel plans. It was an ordeal dealing with them regarding the veterinary paperwork. After having the rabies certificate for one of our dogs for weeks they discovered that it missed a number and asked we go back to the vet, which we could not as we had already started to move. It was extremely frustrating. All queries and questions were answered with a rude demeanor and attitude. When asking about specific items to bring, they just gave a list and contradicted themselves. It was a frustrating experience as the travel day neared. I did the pick up myself--do not pay their overpriced upcharges for the pick up process--it is very easy if a little time consuming. It was clear from the food on their boxes that they were not fed during the trip--36 hours without food?! Here is the most important reason I would never ever trust this company again with the safety and well-being of my dogs--we had to say goodbye to one of our dogs within a week of arrival. Something happened during the trip we were never told about that cost a beautiful puppy their life.

11:35 04 Aug 23

Feathers and Fur was truly amazing with our pet relocation! We sent an American Bulldog and 2 cats from the US to Germany. They helped us with every step of the way and made sure that we had all the paperwork together! Thank you Feathers and Fur and Tyla. Calypso, Clyde, and Bonnie are very happy here!

23:13 07 Jun 23

I had an absolutely wonderful experience with Feathers and Fur Express. I had to ship my dog from the US to the UK in under a month and they made the process absolutely seamless. There was constant communication everything from forms that need to be filled out from the vet. to transportation updates. It was absolutely fantastic, and such a relief. Dominique was very responsive and it was such a relief to know. I can reach out at any time and have someone there. I highly recommend this services and Dominique to anyone. Feathers And Fur Express made a stressful situation very stress free.

15:18 26 Apr 23

Feathers and Furs has truly been amazing to work with. From the first initial email they sent me with the quote to every step in communication they have put me at ease. I don't know what we would've done with out them. Our fur baby is now safe with us in a whole new continent and they have made this process so much easier. A million times thank you for all your work and dedication with this stressful time in our life's.

Stephanie Harvey

09:50 30 Jan 23

I would recommend this company 💯, they helped me every step of the way from calling the vet multiple times to make sure the medical certificate and paperwork was complete, to suggestions on a crate, to sending me pictures on the day of transport. They helped get our dog from Atlanta to Brussels, Belgium and without them it would have been a nightmare!! I will be using them in the future when we move back to the US! Highly recommend, they helped reduce my stress of a big move international, not sure I would have been able to do it myself. Thank you

16:22 06 Jan 23

F&F helped us get Mochi to her momas in Germany. The cost by far was the most reasonable and I was given options for add-on services which others wouldn’t allow. F&F reunited Mochi with her moms which has made them extremely happy! We are so thankful & grateful for their guidance and help throughout the entire process! If it weren’t for F&F we wouldn’t have been able to accomplish getting Mochi home! Thank you F&F for the wonderful customer service, answering numerous questions and all the follow back through along the way!!

06:44 09 Dec 22

I absolutely loved working with this company to get our fur baby to Germany! Everyone was super knowledgeable and helpful! The constant communication and application were a great source for everyone on the team to know what was going on. I loved having a checklist and documents explaining everything from kennel set up to self pick up instructions. Made what could have been a difficult transport into a simple and smooth transition! I would absolutely recommend this company!

Christian Guzman

10:14 11 Nov 22

Feathers and fur express is above and beyond of what a shipping company should be! They took care of our dog, helped through all the process and gave updates constantly and then dropped him at the door of my new house. Highly recommend them believe me they would take that moving stress away from you.

08:16 09 Sep 22

We recently PCSed to Germany and used feathers and fur to get our fur baby, bear, there. They were amazing!! Rebecca was our handler during the process and she made it painless. Bear had to be boarded for a few days on both sides and they were wonderful as well. We were sent updates, photos and could always ask for anything extra to ease our minds while he was not with us. We would highly recommend using feathers and fur to get your fur baby where they need to go with you!

06:12 14 May 22

I can't recommend Fur and Feathers highly enough. We moved our pup from the US to the UK, and they made sure the complex process was followed correctly, gave us advice on so many things, and took so much stress away from an extremely stressful task! Thank you Rebecca and Lindsey for everything!

Lauren Louisa Halstead

17:18 16 Apr 22

Working with Feathers and Fur Express was a massive relief while organising our move from the US to Ireland for myself and my three cats. Their communication and support were both excellent and reassuring. Even with last-minute changes and hiccups, the team handled everything beautifully. My boys and I are very happy we chose Feathers and Fur Express!

Cecile Braswell

08:08 09 Apr 22

I was going to try and do all of the moving plus paperwork myself, for a move from San Diego to Cebu, Philippines, but after it proved to be too much, I decided to use Feathers & Fur to take care of it.

I was very troubled and worried about the transport of my two dogs, Gus & Morgan, in cargo, but they arrived in Cebu and were in good condition. It was a grand reunion after days apart, and we are now all settled in our new home along the water in Barili Province.

Many thanks to Marck & Lindsey and their team. I would strongly recommend Feathers & Fur for any pet transport needs you may have.

Respectfully,
Jack Braswell & Family

19:50 05 Apr 22

I cannot praise Feathers and Fur Express enough! Their customer service is outstanding, Alex has been such an awesome help with flying our two dogs from Houston to Frankfurt, Germany, from the moment we received the quote until the moment we picked up Billy and Frodo at the airport has been nothing but an awesome experience. I can highly recommend Feathers & Fur Express, they are always there to help and provide all the answers to all the questions you have and more. Working together with Alex has been a pleasure, he’s awesome!

20:01 03 Apr 22

My family and I recently moved to England from the United States. When we were planning this move, we never dreamed that we’d have such a difficult time finding an airline to take our English Bulldog to our new home. It was so stressful trying to plan his trip and navigate the paperwork and veterinary requirements for importing pets into the UK. Luckily, our vet recommended Feathers and Fur and from the moment we reached out to ask for a quote, their kindness and professionalism put us at ease. Alex and the rest of the team were so fantastic in walking us through the entire process and were extremely informative and organized. Even when we had to change our own plans multiple times, Alex was so friendly and easily updated our pups agenda to meet our needs! Furthermore, he eased our minds the day of our pup’s flight by keeping us updated every step of the way! We got photos, paperwork and location updates throughout the trip. We will be returning back to the US in three years, and will definitely be using Feathers and Fur again. Thanks for getting our boy home to us.

Mackensi Stricker

06:47 30 Mar 22

We recently used Feathers and Fur Express to ship our two pups to Germany. I couldn’t express my gratitude for them helping us!! The whole team is great, especially Alex who was our agent! We had a few hiccups but they did everything they could to help fix them. They took care of our two babies and made sure we knew they were safe the entire time. Would definitely recommend Feathers and Fur express to anyone needing to ship their Fur babies with them!!!

09:32 02 Feb 22

I was extremely nervous to move my dog from the US and the UK but Feathers and Fur Express made the process so easy! In comparison to other companies their prices are less expensive and their customer service awesome. Alex helped me every step of the way and clearly outlined all of the documents needed, deadlines, and how everything should be filled out. My pup was well taken care of and would definitely recommend this service to anyone that is having to transport their pets!

06:44 01 Feb 22

If you’re looking for a pet travel company with outstanding customer service - this one is it :)
We brought our 3 dogs back to Germany with them and ran into some hiccups along the way (with the vet, transport embargo…) which were always resolved quick and professional by Rebecca :)
The dogs were taking good care of and the whole process was very transparent and well explained :)

Thank you!

Jodi Lynn Jordan

19:47 11 Jan 22

Great service for an anxious fur mama! Held our hands and paws the entire way to Italy! Highly recommended!

22:00 11 Nov 21

I can't recommend this company enough. From start to finish, they were extremely professional and personable.

I am a member of the military and I was shipping my dog from Los Angeles to London. From the start, they let me know what I needed and when I needed it. The communication is also second to none.

Would wholeheartedly recommend Marck and the team.

20:43 07 Nov 21

I used Feathers & Fur to fly my Frenchie from Atlanta to Frankfurt. Due to me not traveling and someone else picking her up on my behalf she had to fly on a commercial health certificate, which required the vet visit to be within 48hrs of travel. Rebecca was great, and helped me set up the vet appointment, and made sure the vet knew exactly how to complete all required documentation. She, and the whole team have also been very helpful in answering any questions throughout the process, and providing updates during the travel. I would definitely use their services again, and can only recommend them.

Ashley Harris Hudson

23:49 07 Aug 21

I do not know where to start! This is a true class act!!

Due to a series of unfortunate events, our fur babies could not make our flight to Baltimore to follow on to Germany. We were given Feathers and Fur as a recommendation on a Wednesday. Through their tireless and personal efforts, our puppies were with us on Saturday.

We worked with Lindsey and Rebecca and it just felt like they were as invested in reuniting us with our babies as we were. They emailed and asked for all spotter of accommodations on our behalf and on top of that, they were so affordable!! I was shocked! If you are shipping your fur babies overseas, I would absolutely without any hesitation recommend Feathers and Fur Express!!!

13:47 12 Jul 21

I hired Feathers and Fur to move our dog from Seattle to England. Marck was always quick to respond to my emails and answer all the questions I had. We were already in England and our dog’s journey was definitely going to be a long one and Marck made it happen. He took care of the paperwork she needed to get to England and even with changes/transportation/cancellations, Marck found a way! I’m sooooooo grateful for all that he’s done and will use Feathers and Fur again! 😊

17:39 09 Jul 21

Rebecca worked to move our dog Sparky from Florida to Germany having to adjust to several changes due to airline restrictions on pet travel. When the airline could only transport Sparky to Amsterdam, Rebecca arranged for ground transportation to our home in Germany. Recommend Feather and Fur Express for you pet travel.

17:17 05 Jul 21

We hired Feathers and Fur Express to move our dog from Washington DC to Madrid, Spain and we can't be happier with their service. Both Marck and Rebecca were very nice and diligent during the whole process. I highly recommend them.

13:04 01 Jul 21

Marck was really awesome. He took care care of all the paperwork and kept us updated. Great communication, great service! Our rabbit made it back home safely. Thank you!

17:30 28 Jun 21

Feathers and Fur Express was phenomenal, particularly Marck. From start to finish, with all the changes because of heat embargos, Marck was on top of everything when it came to getting our girls safely to us in Germany. Upon arrival, the girls were not soiled or overstressed. They were cared for by different agents throughout their journey. I highly recommend Feathers and Fur... Ask for Marck😊

15:56 24 May 21

A huge thank you to feathers and fur express. They made the process so easy while I was in Italy and needed all the help possible to get my pet here!
Marck was so patient and did a great job answering the millions of questions I had! My sister was so impressed with Tony who she met at the airport, she was a nervous wreck and he really helped put her at ease. Thank you so much guys!! Our lilly girl is finally home

14:17 20 May 21

Even during a global pandemic, Feathers and Fur handled every aspect of our pets travel. they've arrived safe and happy. We can't reccomend this company enough!

17:53 14 May 21

Lindsey was fabulous. Always there to answer any and all questions. Our vet was very complimentary of her responsiveness and service for the health certificates. Our 2 boys flew from Atlanta to Zurich and arrived happy and healthy.

17:15 14 May 21

Thank you for shipping our dog Katy from Houston to Amsterdam! Marck was very helpful and patience with all my questions and concerns. He took care of the whole process and was very responsive. Even our vet was impressed by all the paper he had done for the health check.
We will recommend to our international friends.

07:49 06 May 21

Thank you for the competent and trustworthy advice, support and for the smooth transport of our puppy Jacy to Germany! It was so important for me to have a reliable partner in the US because we live so far away! Thank you also for your patience with all my questions!
Kind regards,
Katja 🙂& Jacy 🐶

12:24 24 Apr 21

We used FAF to ship our two babies from LAS to LAX to FRA. They did an awesome job and put my mind at ease that my dogs were in good hands. The whole process was overwhelming before starting, but they made sure everything was in order and ready to go. Definitely recommend and worth every penny! Thank you again Marck!

14:42 11 Apr 21

This is the absolute best pet transport company ever! At a little over a week out, they made magic happen. Marck was always answering all of my 5000 questions. He was on top of things, letting me know what I still needed and reassured me everything would be just fine. He looked over the paperwork so no second trips were needed. Bess took over at the terminal, fixing everything to ensure they were right . They are super and guess what else FAMILY owned! Not to mention a small business. If you need your pet transported, check them out!

Martina Cappellari

13:13 27 Mar 21

Lindsey is amazing! This pandemic really made it hard to move our fur baby internationally but Lindsey did a great job and he made it Italy with no issues! Highly recommended!

Mark Romanchock

14:24 25 Feb 21

These guys really came through in moving our Labrador from Houston to Paris during a really difficult period of time and historic power failures in Houston.

Highly recommended for anyone moving pets internationally.

15:28 17 Oct 20

Thank you so much, Lindsey, for arranging my babies’ journey to Taiwan. My agency search was stressful. I’ve consulted many relocation agencies, and they either book the wrong flight to China saying they cannot transport them to Taiwan blah blah blah; or told me to wait for flight confirmation, which made me wait for a week and never responded. My time became very limited (three weeks left). Luckily, I found Feathers and Fur Express on IPATA. Lindsey responded my quote, confirming my document throughly and the flight promptly. All the detailed Lindsey is very carefully checking.
Finally, my babies arrived safely! Everything went so well!!
Highly Highly recommend!!!!!!!

14:46 23 Sep 20

Thank you Feathers and Fur Express for helping us get Amicus safely from Atlanta to Norway. Moving a pet during a global pandemic proved to be a difficult process and we couldn’t have done it without your expertise. Marck provided excellent service and followed up closely throughout the entire process. We are thankful to finally be reunited!

13:21 20 Jul 20

Highly recommend! Helped our family get our 2 dogs and 1 cat to Italy from Atlanta! Ran into small hiccups in their connection flight in Germany causing some delays in their arrival, through no fault of Lindsey's, and she was constantly in communication with us the entire way! If you are PCSing overseas, highly recommend giving her a call! The price tag may be eye-opening, but worth the peace of mind knowing they will be taken great care of!

Kaitlin Cottrell

10:48 28 Jun 20

Without the help of Feathers and Fur Express there’s no way I would have been able to move both of my cats from the U.S. to Austria. Moving pets internationally can be incredibly stressful, but with the help of Lindsey the process was genuinely made 10 times easier. She was always there to answer all of my questions in a timely manner and helped me every step of the way. I highly recommend using them if you’re needing to move a pet. My two fur babies are now in Vienna with me and we are all so happy!! 😊

13:35 12 Jun 20

Because of our move back from the US to Europe, Lindsey helped us with the arrangements for our dog Bart, our 160 pounds Rottweiler. Because he was so huge, it made things a little more complicated than usual. Lindsey helped us out with a used custom made crate, which made quit a difference in price. She was very patient and helpful, we felt completely safe in her care. When Bart suddenly died before the trip, she was very generous in reimbursing most of the expenses. We are very grateful and would highly recommend her!!

21:48 03 Apr 20

Working with Lindsey's team at Feathers and Fur Express has been an absolute pleasure. They made bringing my sweet dog to Australia a total breeze. I felt safe entrusting my pet with Feathers and Fur staff and appreciate their transparency through each step of the process. Lindsey really cares for each fur baby as if they were her own. With all the red tape associated with international pet travel, it was such a relief to know that I didn't have to worry about messing up all the little details because Lindsey had it completely taken care of. Finally, I trusted them much more than the larger businesses out there because of how genuine and diligent their work was. Absolutely superior service! Thanks to all the staff at F&F!

00:58 28 Jan 20

I was a Peace Corps Volunteer in Liberia. I had to very suddenly leave my country of service and I desperately wanted to bring my dog home. Lindsay helped me out with EVERYTHING! Lindsay was so kind and helpful and professional and I can't thank her enough. One of my favorite moments was when she and I were discussing the logistics of shipping my dog and I asked if she had ever shipped an animal out of Liberia. She said she hadn't but was more than ready to make this her first go. She never once said it would be impossible or too hard. She just said "let's do this!" and she got it done. When I had to leave Liberia, I was heartbroken and Lindsay helped me with this one thing that meant the world to me. Thank you, so much, Lindsay and F&F Express! If you need to ship your pet across the country or across the world, Feathers and Fur Express is the way to go!

19:26 20 Jan 20

It was a great experience to sent my dog with the Feathers and Fur Express company from Savannah, GA to Germany. I was a bit desperate after the airline company gave us all the wrong information about bringing our dog with in our PCS move.
They answered all my questions, every hour of the day, sometimes even during the night. Find the best possible flight for my doggy and they even sent me pictures with my doggy before boarding and made sure I have all the documentation need it.
I will definitely use them again if it will be needed.

20:10 10 Dec 19

Feathers and Fur Express helped us get 3 cats from the US to Italy. 2 were in cargo; one was on the flight with us; all made it safely there. Feathers and Fur helped us every step of the way. Highly recommended!

21:56 19 Mar 19

I highly recommend their service. They kept in contact with us the whole travel time and sent us pictures and videos. Our dog came home safe

02:36 26 Jan 19

Don transported our boy Arlo from Washington State to Pittsburgh, Pa! He sent us pictures and text messages during his layovers and took great care of our pup during the long day of travel! Highly recommend!! Thank you!

18:31 18 Nov 18

Our boy Abel made it from AZ to NH safely at the hands of Feathers and Fur Express. It was a last minute need on our part but the process was simple, great customer service and constant updates throughout the trip! Highly recommend! huge thank you to the entire team!

19:56 16 Nov 18

Feathers and Fur is simply the best!!!! I had to ship my dog from Hawaii to California before moving myself. Angela went above and beyond my expectations and took such wonderful care of my dog until I was able to get to California myself. She didn't just treat him like another dog but she treated him like a family member of my family. If I ever ship another dog it will definitely be with Feathers and Fur!!!

Amanda Assad Mounser

02:18 01 Nov 18

Feathers and Fur was an absolute Godsend in helping us safely transport our very special dog cross country. I can't say enough good things about this team - they were professional, responsive, communicative and above all loving and treated my Borris like one of their own family. I felt 100% confident while he was in their care that he was being treated wonderfully, and they sent me tons of photos and videos of his time with them. He was having a blast on his journey and I couldn't be happier with the stellar service Feathers and Fur provided. I am so thankful I found this amazing resource, and sing their praises to the rooftops. I will recommend and use them again and again.

20:53 03 Oct 18

Amazing service! Feathers and Fur flew our puppy from LA to Portland with his own, human travel companion. You couldn’t feel better about having to send your furry friend on a plane or a road trip than with these animal loving and knowledgeable folks. I wouldn’t trust anyone else!

05:15 26 Sep 18

Thank you for getting Jax to California safely. Excellent communication and excellent service! Would highly recommend for pet transportation!

02:03 21 Sep 18

I shipped a Corso pup with Feathers and Fur Express recently and had a great experience. They are caring and professional and kept me informed along the trip. I highly recommend them!

00:21 21 Sep 18

You guys rock thank you so much for your service ! I will definitely be using you guys again in the future 👍🏻👍🏻👍🏻

John Jackson III

07:05 29 Jun 18

Thank You @feathersandfurexpress for getting our boys back to Arizona��Would Recommend for any puppy travel! Excellent Service Greatly Appreciated!

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